New Medication refill policy:
Please note Dr. Grant will no longer “phone in” routine prescriptions. Please make sure you have an appointment scheduled at the appropriate interval to avoid running out of medication. If there is an emergency that cannot be avoided, all efforts will be made to fill a small supply, until the next scheduled visit only.
Existing patients- remember your login is your e-mail that you initially provided me on intake. Passwords that are forgotten can be reset thru the system.
New Patients- I am sorry to say my practice is full. Please check back in a few months for an update.
No shows/cancellations within 24 hours- repeated cancellations within 24 hours of appointment and no shows may be charged for the missed visit.
Emergency procedures- Scheduling and medication refills are not emergencies. Please be mindful of when you need refills and plan ahead. If you have an after hours emergency there may be times you will need to use the emergency service numbers listed on this website under the tabs crisis numbers or useful links. In addition please try my phone number, not e-mail if there is a situation that is urgent. If I am away, there will be instructions on my voicemail with covering doctor's information.
Texting and e-mail: Please use texting and e-mail sparingly, and only for non-urgent questions. Most questions should be written down and saved for your next scheduled visit. Face to face communication is always optimal.
I do not participate with insurance companies, and I feel prior authorizations are meant just to save insurances money, not at all to benefit their members. If a prior authorization for a medication is needed, please call your insurance to fax me the appropriate forms, and I will fax information back to them. I do not have the office staff to spend on phone calls with insurance administrators. If a prior authorization is not approved, please ask your insurance for alternate covered medications.